AI-Driven Customer Experiences: Why Service Teams Love Dynamics 365 Customer Service
Introduction Dynamics 365 Customer Service is setting a new standard for support. As UK service teams face growing demands, this…
AI Innovation for Nonprofits
Summit 2025: Empowering Nonprofits with Innovation and Insight.
- 6th May 2025
- Microsoft, 2 Kingdom Street, Paddington, London W2 6BD
About Summit
Discover how cutting-edge AI solutions are transforming the nonprofit sector at this exclusive event hosted by Mazik Global and Microsoft. Taking place on 6th May, 2025 at Microsoft’s London office in Paddington, this full-day seminar will bring together industry leaders, nonprofit representatives, and AI experts to explore the future of nonprofit operations in an AI-driven world. From engaging keynotes and hands-on labs to insightful panel discussions, this event is designed to empower nonprofit organizations with the tools and strategies needed to enhance donor engagement and operational efficiency.
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The agenda features sessions on Microsoft’s AI and Copilot capabilities, the Contact Centre Solution, and Mazik Global’s Fundraising 360 Solution. You’ll have the opportunity to network with peers, interact with industry experts, and participate in a hands-on lab to experience AI technologies firsthand. Don’t miss the chance to gain actionable insights and practical knowledge to drive your nonprofit’s vision forward. Secure your spot today!
Who Should Attend?
- Chief Executive Officers (CEO) / Executive Directors
- Chief Operating Officers (COO)
- Â Chief Strategy Officers
- Board Members / Trustees
- Chief Information Officers (CIO)
- Â Chief Technology Officers (CTO)
- Â IT Directors / Heads of Digital / Solution Architects
- CRM & Data Managers
- Development Directors / Heads of Fundraising
- Donor Engagement / Relationship Managers
- Marketing & Communications Teams
- Real-world examples of AI enhancing donor and constituent engagement.
- Chief Financial Officers (CFO) / Finance Directors
- Grants Managers / Impact Measurement Leads
- Programme Managers / Operations Directors
Agenda
Kickstart the day with coffee, tea, and pastries while networking with peers and industry experts
• Introduction to the day’s objectives
• The future of AI in nonprofit organisations.
• Real-world examples of AI enhancing donor and constituent engagement.
• Leveraging the power of the Contact Centre Solution to personalise donor engagement.
• Optimising communication strategies with data-driven insights.
• Contact Centre as a solution demo
Enjoy refreshments and connect with other attendees.
• Open dialogue on challenges, opportunities, and ethical considerations.
• Including Fundraising and Engagement App, Donor Portal, Volunteer Engagement App and many more.
Panellists: Industry leaders, nonprofit representatives, and Microsoft experts
• Summary of key takeaways.
• Next steps for implementing AI solutions.
A catered lunch to network with peers, Microsoft experts, and Mazik Global consultants.
Guided by Microsoft and Mazik Global consultants, participants will explore key functionalities of the Copilot Studio solution through live demos and hands-on exercises.
• Summary of key takeaways.
• Next steps for implementing AI solutions.
