Real-Time Streaming Analytics in Dynamics 365 Contact Center: From Live Signal to Live Action
Every contact centre supervisor knows the feeling. A queue builds, wait times creep up, and the report that explains it…
Accelerating Digital Transformation
For more than 30 years, Mazik Global UK has partnered with organisations worldwide to unlock the full potential of Microsoft technology. As an award-winning Microsoft Solution Partner, we bring deep expertise across Dynamics 365, Microsoft Fabric, and Copilot. from turning data into actionable insight to embedding AI into everyday operations.
We simplify complexity, accelerate smarter decision-making, and deliver measurable outcomes that drive growth.
Leading the Tech Revolution
We are more than a company we are a hub of innovation, driven by a passion for redefining technology. With visionary teams and cutting-edge solutions, we are shaping the future with confidence and purpose.
Our Expertise
We specialise in Microsoft technologies that support modern organisations, including:
- Microsoft Dynamics 365
- Microsoft Power Platform
- Microsoft Azure
- Data and analytics solutions
- Managed services and ongoing support
Our team combines technical knowledge with real operational understanding. This allows us to design solutions that work in practice, not just in theory.
Industries We Support
We bring particular strength in:
- Healthcare organisations
- Non-profit and charitable organisations
- Public sector bodies
- Commercial enterprises
Each sector comes with its own challenges, and we tailor our approach accordingly.
From Strategy to Sustainable Growth
With decades of experience across Microsoft’s cloud platforms, we deliver solutions that unlock the full potential of your organisation. Our approach combines innovation with complementary technologies to achieve measurable results and sustainable growth.
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Leadership That Drives Impact
Muhammad Atif
VP Solutions and Services
Umair Siddiqui
VP, Enterprise Services at Mazik Global
Faiz Muhammad
Dynamics 365/AI Solutions Architect
Sridhar Nagandla
Senior Solution Architect
Jason Coombes
Business Development Director
Steven Hargreaves
Director of Business Development
Martin Callingham
Healthcare Advisor
Beatriz Gomes
Marketing Executive
Let’s Work Together
If you are planning a transformation initiative, modernising legacy systems, or looking to gain greater insight from your data, we would welcome a conversation.
Speak to our team to explore how Mazik Global UK can support your next stage of growth.
AI-Powered Strategies
We go beyond adopting AI, we shape strategies that deliver meaningful outcomes, helping organisations innovate with confidence
Proven Microsoft Solutions
With decades of Microsoft experience, we ensure your technologies integrate seamlessly, creating value across every part of your business.
Scalable Cloud Growth
Our solutions are built to grow with you, combining agility, security, and resilience through the Microsoft cloud.
Trusted Partner Expertise
We’re more than a technology provider, we’re a long-term partner. Our team works alongside yours to deliver innovation you can rely on.
