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About Webinar
NHS organisations are under increasing pressure to improve productivity, manage rising costs and make better use of limited resources.
This webinar will explore how AI-powered automation can help NHS Trusts reduce administrative burden, improve operational efficiency and deliver measurable business value.
Using Berkshire Healthcare NHS Foundation Trust's experience as the anchor customer story, the session will demonstrate how automation can be applied to real NHS challenges, what outcomes can be achieved and what other Trusts can learn when identifying and scaling their own opportunities.
The discussion will combine real-world NHS experience, Microsoft technology expertise and Mazik Global UK's practical implementation experience.
Who Should Attend?
- NHS Executives and senior decision-makers
- Digital Transformation Leaders
- Data, AI & Technology Leaders
- Operations & Service Improvement Leaders
- Leaders responsible for productivity and efficiency
- Healthcare providers and specialist care organisations
Webinar Objective
- Demonstrate the real-world value and ROI that automation can deliver within an NHS Trust
- Share Berkshire Healthcare NHS Foundation Trust's experience, including the challenges addressed, opportunities identified and outcomes achieved
- Demonstrate how Microsoft AI, automation and data capabilities can support practical NHS use cases
- Provide Trust leaders with a practical approach to identifying, prioritising and scaling automation opportunities
- Share key considerations around implementation, governance, adoption and change
- Position Microsoft and Mazik Global UK as trusted partners for NHS AI, automation and digital transformation
Agenda
Welcome & Why This Matters Now
- This opening section will outline the NHS productivity, workforce and budget pressures, and explain why automation is becoming an important route to improving capacity, reducing administrative burden and delivering measurable operational value.
Microsoft’s Perspective
- How is the technology supporting organisations?
Five Years of Automation in an NHS Trust: What Actually Works?
- Speaker will share what it took to secure executive sponsorship and funding, build internal automation capability, establish effective governance, and share the key lessons learned from scaling automation across an NHS Trust.
The Processes Worth Automating First
- How are we (Mazik) supporting other organisations like NHS, showcasing some use cases
Executive Q&A & Next Steps
- Audience questions and practical next steps for Trusts
