Real-Time Streaming Analytics in Dynamics 365 Contact Center: From Live Signal to Live Action
Every contact centre supervisor knows the feeling. A queue builds, wait times creep up, and the report that explains it…
Delivering Meaningful Innovation
Whether we’re helping our clients realise their goals or delivering innovative solutions of our own, our focus remains on creating impactful and relevant technologies. At Mazik Global, we work closely with organisations to understand their challenges and design solutions that deliver real value.
By combining industry expertise with Microsoft technologies, we help organisations innovate faster, improve efficiency, and achieve sustainable growth.
Healthcare Solution
Mazik Global addresses key healthcare challenges such as regulatory compliance, staff turnover, and patient engagement. Our experts guide you through industry complexities to deliver solutions tailored to your organisation’s needs.
Nonprofit Solution
Mazik Global partners with nonprofits and the social sector, driving digital transformation to enhance operations, improve service delivery, and maximize community impact for achieving their missions effectively.
HealthCare Solution
Mazik Global effectively addresses healthcare challenges like HIPAA compliance, staff turnover, and patient engagement. Our experts navigate industry complexities to deliver tailored solutions for your organization’s needs.
Financial Solution
Streamline IT adoption in your financial institution. Mazik Financial Services consultants guide users through every step, from strategy to user adoption, ensuring optimized IT solutions for better experiences and data-driven insights.
Manufacturing
Eliminate production downtime and optimize efficiency with cloud-powered manufacturing services and holistic management tools for a streamlined solution, ensuring agility and scalability to meet evolving demands.
Public Sector
Foster vibrant communities by implementing tailored and pre-built solutions for state and local agencies. Streamline operations, reduce waste, and empower both your workforce and residents for enhanced engagement.
We offer support for all areas of your Business.
Azure Infrastructure
- Advisory
- Migration
- System/Server Management
- Visualisation Device Management
- Identity Management
AI Managed Services
- Copilot for Healthcare
- Virtual Primary Care
- Clinical Documentation & Forms
- Task Management
- Appointment Scheduling
- Response Generation & Messaging
- Secure Team Collaboration
Data & Analytics
- Microsoft Fabric
- Big Data
- Power BI Reporting
- Analytics Management
- SQL DBMS
- Secure Patient Data
Security
- Compliance
- Security Management
- Risk Management
- Governance
- Data Security
- Device Security
Business Applications
- Accounting & ERP
- Financial Planning
- Supply Chain Management
- HR Management
- Data & Business Intelligence
- Sales & Marketing Automation CRM
Managed Services
- Azure Managed Services
- Data Management
- Security Monitoring
- Digital Workplace Program
- Dynamics Management
- Power Platform Management
Mission-Focused Digital Expertise
Deep experience in delivering digital solutions that help organisations maximise impact and serve communities effectively.
Microsoft-Powered Innovation
Solutions built on trusted Microsoft technologies including Azure, Dynamics 365, Power Platform, and AI to modernise operations and services.
Data-Driven Impact and Insights
Unified data and analytics that enable organisations to measure outcomes, improve transparency, and make informed decisions.
Secure & Scalable Foundations
Modern, secure platforms designed to meet regulatory requirements while protecting sensitive organisational data.
