Real-Time Streaming Analytics in Dynamics 365 Contact Center: From Live Signal to Live Action
Every contact centre supervisor knows the feeling. A queue builds, wait times creep up, and the report that explains it…
Mazik AI Summit 2025 is where innovators, business leaders, and technology experts come together to explore the future of Agentic AI.
Hosted by Microsoft and Mazik Global, this summit will showcase how AI is evolving from support tools to autonomous agents that drive measurable impact across industries.
08:30 – 09:30
09:30 – 09:45
09:45 – 10:15
10:15 – 11:00
11:15 – 12:15
12:15 – 13:00
13:00 – 14:00
14:00 – 15:30
14:00 – 15:30
15:30 – 15:45
16:00 Onwards
Every contact centre supervisor knows the feeling. A queue builds, wait times creep up, and the report that explains it…
How Do You Drive AI Adoption Across Your Organisation? Quick answer: AI adoption is the point where people use AI…
Quick answer: AI governance is the set of controls over data, access, compliance and monitoring that lets an organisation use…
In a world that moves faster every day, you need to be constantly evolving. Chat with a technology expert today to learn how we can help you operate efficiently, solve business challenges, and innovate effectively.
Mazik Global UK, a trusted Microsoft Solution Partner and FastTrack-recognised expert, delivers AI-powered, low-code solutions across Dynamics 365, Power Platform, and Azure, driving confident digital transformation.